Monthly Archives: December 2014

Inside the Actors Studio with VANISHED Author Elizabeth Heiter

Festive and colorful fireworks display

HAPPY (almost) NEW YEAR! As 2014 draws to a close, I’m thrilled to once again be ending the year with a new release by one of my favorite authors and people, Elizabeth Heiter. I’ve been a fan of Elizabeth’s work since I got to read an early draft of HUNTED years ago, and let me tell you, I’ve been waiting for today–the release day for VANISHED, the sequel to HUNTED, for a very, very long time!

As I often like to do for second visits to Kiss and Thrill, I’ve put Elizabeth in the Inside the Actors Studio hot seat. Read on to find out what her favorite curse word is and what noise she hates, but before she takes the questionnaire, check out the blurb for VANISHED:

Sometimes, the past can haunt you…

Eighteen years ago, FBI profiler Evelyn Baine’s best friend, Cassie Byers, disappeared, the third in a series of unsolved abductions. Only a macabre nursery rhyme was left at the scene, a nursery rhyme that claimed Evelyn was also an intended victim. Now, after all these years of silence, another girl has gone missing in South Carolina, and the Nursery Rhyme Killer is taking credit. But is Cassie’s abductor really back, or is there a copycat at work?

Sometimes, the past is best forgotten…

Evelyn has waited eighteen years for a chance to investigate, but when she returns to Rose Bay, she finds a dark side to the seemingly idyllic town. As the place erupts in violence and the kidnapper strikes again, Evelyn knows this is her last chance. If she doesn’t figure out what happened to Cassie eighteen years ago, it may be Evelyn’s turn to vanish without a trace.

Vanished_Front Cover

ElizabethHeiterWebAnd now, for the questionnaire…

What is your favorite word? Rollkragenpullover – German for turtleneck pullover.  I just like how it sounds when you say it.

What is your least favorite word? Can’t – I don’t believe in “can’t.”

What turns you on? Kindness.  I’m a total sucker for a nice guy.  Also, the trifecta: nice eyes, a good smile, and strong biceps.

What turns you off? Bullying.  Meanness.  Arrogance.  The wrong kind of trifecta.

What sound or noise do you love? The sound of ocean waves crashing into the shoreline.  That sound is just good for the soul!

What sound or noise do you hate? Traffic, and bees buzzing too close (I’m allergic, so that sound makes me do a not-so-flattering dance!)

What is your favorite curse word? Well, I’ve been told that all curse words sound “wrong” coming out of my mouth, but I have a tendency to use variations on swear words, like “frack” or “shite.”

What profession other than your own would you like to attempt? FBI Special Agent.  I spend a lot of time researching the job and my fascination must show, because they keep telling me I’d be good at it and I should apply!

What profession would you not like to do? Cleaner at a by-the-hour hotel.  Hospital waste management.  Or really anything that involves cleaning something that you’ll still see under black lights years later anyway.

If heaven exists, what would you like to hear God say when you arrive at the pearly gates? I’m happy you only used all that serial killer research for writing fiction! Otherwise, you’d be headed in the other direction!

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You can read Elizabeth’s first K&T interview here.

All of us here at Kiss and Thrill want to thank all the amazing authors who have been guests in 2014 and thank our readers for another great year! Best wishes to all authors and readers for a fabulous 2015!

popping champagne cork

Happy Holidays!

Have a wonderful holiday season full of joy and love.
And maybe a few kisses and thrills. 😉

image of holiday elves

Need a Plot? Confessions of an Identity Theft Victim

ccsOh yeah. It happened to me a few months ago. It’s horrific, it’s ongoing and the system is set up to keep the thief’s identity a secret from you. No joke. If you’re looking for a plot, feel free to take these personal details of my life.

Confession #1: I never saw the Melissa McCarthy/Jason Bateman movie about identity theft. I can’t imagine how they made this life-altering, helpless violation humorous.

Confession #2: I’m one of those people who thought it’d never happen to me, so I’ve carelessly and freely given out personal information. I am Mrs. Casual about leaving my purse unzipped on my shoulder or plopping it in a shopping cart as I turn my back and bag tomatoes. In the game of chance, this was bound to finally happen. 

In this instance I’d stuck the open purse on the hook of a Tallahassee hotel trolley as my husband and I loaded suitcases from the room onto the cart. I never saw one hotel occupant or employee pass our room as we loaded that cart. No one shared an elevator down to the lobby. When I hoisted my purse again at the car I instantly knew, by the much lighter weight, that my wallet was gone. To this day I do not know how it was accomplished. But my debit card was used for gas half an hour later (while I was still tearing through suitcases and taking the room apart looking for the wallet.) Why did I not instantly assume it was stolen? Because again: that would never happen to me!

Confession #3: I didn’t know the meaning of real identity theft. Like most of us, I’ve had a credit card ‘used’ at a store in another state/country and the bank called asking if I was presently at that store. “No, I’m not,” I answered, outraged, “and the card is still in my possession.” That’s what I thought of as “identity theft.” And in my defense, you hear the term so often it loses it’s terrifying impact. Huge companies are inundated with breaches in their cyber security and the nightly news helpfully keeps us in a constant state of fear that our “personal information” has probably just been stolen.

Confession #3: After immediately canceling credit cards (right there in the hotel parking lot at 6am) I figured that’s all I needed to do. It never occurred to me any other harm could come from the theft. Oh, I was annoyed they’d gotten some Christmas gift cards I hadn’t gotten around to using. And now I was without my Sam’s card, AAA, driver’s license, car and health insurance cards…all inconveniences. But if they’d planned on shopping with my AX and 2 Visas they were in for quite a surprise! They had my debit card but not my PIN. Shrug. We got in the car and drove off. In hindsight, that was the biggest mistake we made. Driving away from the scene of a crime and not calling the Tallahassee police and filing a report. Never occurred to us because we thought we’d handled it.

Confession #4: I had no idea that once a thief has access to the information on your driver’s license, getting your social security number is a snap. Did they con a government official or hack into the social security system? I’m not stupid enough to carry that precious number out in public, and providing your social security is the only way you can apply for credit cards.

Confession #5: Because of the combined idiotic naiveté listed above, I was utterly shocked when Capitol One called me a few weeks later asking if I’d applied for their credit card.

And that’s when the real horror started.computer

The second I was off the phone my husband enrolled me in one of the 3 Credit Reporting Agencies (Equifax, TransUnion and Experain.) They have a service very similar to LifeLock. The customer rep immediately walked me through how to ‘lock down’ my social security number. If anyone were to use it from that moment forward it sends a red flag to the company to call me and ask if I just applied for a credit card.

Confession #6: I had no idea I could sign up for this service any day of the week, without an emergency like a stolen wallet. Small fee ($99) for 6  months of a watchdog service. You can even order them to alert you if your credit card balance increases by–you give them the $ range. Example: $200 increase triggers an email/text alert. (Happy Christmas shopping.)

Conveniently the 3 companies ‘talk’ to each other, so you pay one, but get information from all 3 immediately. There’s a link that lets you see all 3 Reporting Agencies lists of credit cards you have taken out in the last 3 years. (None, btw. Mine should have been a blank page.)

And this is what I saw: all within one day my social security and name had applied for cc’s to Target, Best Buy, Loews, Home Depot, Capitol One, Citibank, Wells Fargo, Northern Tool, T-Mobile and H.H. Gregg.

Conveniently, this link also provides toll-free numbers for each of these companies. Inconveniently, these numbers are not the Fraud Department. Fraud Dept numbers are also not listed on any of the websites.

Confession #7: I thought a 2-3 minute call per company would clear up each case. Uh…no. I think my fastest call to shut a card down was 20 minutes. Average was more like 40 minutes. Why? Because I’d get in the mechanical loop of ‘if I want ___ dept, please press one now.’ None featured a magical number to get the Fraud Dept. Inevitably I chose Customer Service. Spilled my sorry tale. Most put me on hold because they did not know what to do or say! Eventually they provided a different toll-free number. Sometimes it was right, sometimes I would be transferred several times before reaching the Fraud Dept. Sometimes, I would get disconnected and have to start over. On average I’d tell my sorry tale to 3 company representatives before I heard, “I can help you with that.”

Confession #8: When a Fraud Dept tells you they have nothing listed under your ss#, but the Credit Reporting Agencies have that company listed, do NOT assume the Credit Agencies are wrong. T-Mobile told me nothing showed up and reiterated this quite sharply when I argued that they were listed as a company being defrauded by someone using my name, address and ss#. What could I do but thank her and hang up?

It was the last of the companies I had to call that very long afternoon, and in exhaustion and frustration I gave up. But it preyed on me that someone was wrong…the company or credit agency. I called T-Mobile a week later and explained to another Fraud rep that I’d spoken to his colleague and she’d checked my ss# and seen nothing. Could he please check again? After looking up the ss# he said with resignation and dread: “Oh they got you all right. They got you good.” 4 T-Mobile phones and 4 T-Mobile phone numbers.

In the end the thief or thieves got away with $2,000 of goods by forging a check at Sam’s (who does not return canceled checks to your bank. I have to think the thieves knew that.) Over $2,000 at Home Depot because they applied for instant credit AT the checkout register. $47 worth of gas on my debit card (while I was still searching the hotel for the wallet.) No PIN needed if you’re using it as a cc. God knows how much T-Mobile ate. $2600 at H.H. Gregg, a store I’d never even heard of and they, like T-Mobile, do not show my ss# in their system still. But it’s listed on all 3 Agencies sites.

K&T meConfession #9: I figured the companies being defrauded and eating these charges would pony up information on the thief. Nope. Once in awhile the rep would slip up and give me an area code on the application. One actually felt sorry for me and told me the purchases occurred at 2 stores in Miami. 4 T-Mobile Welcome letters finally showed up in the mail with 4 phone numbers and they were Miami area codes. ALL companies ask if I’d called the Tallahassee police and opened a case file so they could add their information about the thieves. Oops. (We tried to report it weeks later and it fell on deaf ears.)

Confession #10: The easiest, most logical step to stop this was impossible. I called the Texas DPS to ask them to flag or cancel my license. She apologized and said there was no way to do that. There was actually nothing they could do to alert any companies or other states’ police departments that my license was being used for nefarious purposes. Her exact words were: “I’m sorry, you’ll just have to wait until the license expires.”

So if you are looking for a plot I give full permission to use my experience. You’ll need a character who has a specific world view in the beginning, (i.e., naïve-‘nothing like this will ever happen to ME’) then goes through the wringer and comes out at the end of the story an altered person. The theft occurred moving from Houston to southwest FL. I defy you to find my new hometown on any media site. Because any new personal information is now locked up, like my ss#. And my trust in my fellow man.

Tis the Season to Give and Give Back

Thanksgiving is over. We Americans were thankful for our blessings and then quickly pivoted to preparations for the season of giving (aka Black Friday, Small Business Saturday, Cyber Monday, etc.). It is also the season to give back. Today, I have my own opportunity to give back. As it happens, it is also a second chance because it was an opportunity that I passed up the first time it presented itself.

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What was the opportunity? (You were wondering that, right?) Modeling.

Yes, as surprising as it may sound, late last week I found myself suddenly in demand as a model. In a fashion show for a holiday luncheon benefit. An event I was helping to organize and planning to attend.

What I hadn’t planned on is the catwalk.

When the call to action came last week—We’re down three models; please help us out—the words on the tip of my tongue were all negative. I can’t. I ate too much pumpkin pie last week. I might trip on the catwalk. But before those words could launch into sounds of refusal, I remembered how much generosity, support, and kindness has been given to me this year. These same women who are dedicating their time, talents, and energy to organize the Northern Virginia Alliance League (NVAL) holiday luncheon to benefit Friends of Guest House, were also the same women who celebrated with me earlier this year when I announced that I had published my first book.NVAL

My heart has been full of gratitude at their enthusiasm and support expressed in word and deed. Not only have many of my NVAL friends bought Broken Places, they have also taken the time to write reviews on Amazon, to express interest in the writing and publishing process, to invite me to talk to their book groups, and to give copies of Broken Places to their friends.

It has truly been a wealth of blessings. I have a pretty good idea of how George Bailey must have felt at the end of It’s a Wonderful Life. (Another holiday favorite of mine.) How could I say no to these friends who have given me so much? It was my time to give back. Keep your fingers crossed I don’t trip over my own two feet!

BrokenPlaces-FrontCover-Final-72dpiDo-gooders and second chances are two prominent themes of Broken Places so in the spirit of giving back, I will be donating half of my December Amazon royalties to Friends of Guest House, a 501(c)(3) serving women ex-offenders returning to the community after serving their time. Sometimes a helping hand can make all the difference. I think the mission statement from the Friends of Guest House website says it best: Help, hope, and new beginnings for Northern Virginia’s ex-offender women.

Here’s a list of other authors who are doing good while entertaining us with stories that give us the opportunity to walk in someone else’s shoes, even if just for a few short hours.

  • Heather Ashby donates half of her royalties to Fisher House to support military families in the U.S.
  • JK Rowling is donating all global royalties for The Cuckoo’s Calling to The Soldiers’ Charity to support military families in the U.K.
  • Nora Roberts donates millions every year to the Nora Roberts Foundation to support literacy and children’s programs.
  • Debbie Macomber serves on the Board of Warm Up America which distributes hand-knit afghans, caps, and other items to tens of thousands of people in need.
  • K&T’s Rachel Grant and the authors of the Hometown Heroes book bundle are donating all royalties to Pets For Vets.
  • K&T’s Lena Diaz organizes the K&T donation as well as donating her own books and other items to the annual Brenda Novak Auction in support of Juvenile Diabetes research.

Wishing you and your family peace and joy in this season of giving! Christmas background with snowy fir trees

All month, the kindle edition of Broken Places is a free download for anyone who purchases the paperback edition through Amazon. Give a gift and keep one for yourself!

 

Barb Goffman: Method Writing is Murder

Hope you’re all enjoying the holidays! For a special treat, I’m sharing a video I did with multi-published, multi-award winning short story author, Barb Goffman. 1f12dc3352207d823b40716dacfa790a_8bwn

Barb has been nominated for the Agatha Award seven times, the Pushcart Award once, the Macavity twice — winning the latter in 2013 and also the Silver Fachion Award for the best single-author mystery short story collection published in 2013.

Anyone need a holiday gift? Not even the fussiest recipient can complain about receiving Barb’s great short story collection, Don’t Get Mad, Get Even,  this holiday season.

In the meantime, enjoy this interview where Barb tells me how Santa and those naughty elves ended up in one of her recent stories. If the file doesn’t load, please update your Adobe. And to leave a comment, please click HERE or scroll to the bottom.

81fGiQN+XVL._SL1500_ And in the mystery spirit, let us know what might incite you to go over the edge and push you toward murder? Is murder ever justified?

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Do you prefer full length novels, shorter novellas, or a book of shorts?

Happy Holidays!